Privacy Policy

1. Overview

HowMarkets LLC ("HowMarkets", "we", "us") provides managed trading bot infrastructure connected to your exchange accounts via API. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using our service or website, you agree to the practices described here.

2. Information We Collect

• Account information: name, email, and company details you provide when booking a call or becoming a partner.
• API credentials: exchange API keys you grant us to operate trading bots on your behalf. We use read and trade permissions only and never request withdrawal permissions.
• Usage data: pages visited, device type, and approximate location derived from IP addresses.
• Cookies: see our Cookie Policy for details on the cookies and similar technologies we use.

3. How We Use Your Information

• To operate, monitor, and maintain trading bots connected to your exchange accounts.
• To communicate with you about partnerships, onboarding, and support.
• To improve our service, troubleshoot issues, and detect abuse or fraud.
• To comply with legal obligations and enforce our Terms of Service.

4. Non-Custodial by Design

We never hold, custody, or control your funds. Trading occurs on your exchange through API keys you authorize. We do not have the ability to withdraw or transfer your assets.

5. Data Sharing

We do not sell your data. We share information only with service providers that help us operate (such as hosting and analytics), with exchanges as required to execute API connections, and when required by law. Any provider is bound by confidentiality obligations.

6. Data Retention

We retain your information for as long as your partnership is active and afterward as needed to comply with legal obligations, resolve disputes, and enforce agreements. API keys are deleted promptly upon termination of a partnership.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at the email listed below.

8. Security

We use industry-standard safeguards to protect your data, including encryption in transit and at rest, restricted internal access, and regular security reviews. No method of transmission or storage is fully secure, but we work to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

10. Contact

Questions about this policy or your data can be sent to our team through the contact options on our website.